Energy affordability

Meriton Energy understands that sometimes our customers need help and a little flexibility with your energy bills. Falling on times of financial difficulty can happen to anyone.

 

There may be circumstances that make it harder for you to pay your energy bills. Whether it is a short-term setback or something that is ongoing, we understand that payment difficulties can come in many ways.

 

You might experience hardship because of factors like:

  • death in the family
  • household illness
  • family and domestic violence
  • unemployment
  • reduced income

 

Read our Hardship Policy for more information on the help that we can provide.

 

Contact our Customer Service Team on 1300 501 815 to discuss the options that may be available to you.